Cuppawins Bonus Rules

Log into your Cuppawins account and navigate to "My Account" then "Bonuses" or "Active Promotions". You'll see a progress bar showing your current wagering completion percentage, remaining amount to wager, and days until expiry.

First, check that you met the minimum deposit requirement and entered any required promo code. Some bonuses require opt-in before depositing. Contact customer support within 72 hours of your deposit with your transaction details, and they can manually apply eligible bonuses.

You can request to cancel an active bonus through customer support. However, when you forfeit a bonus, any winnings derived from that bonus are also forfeited. Only your original deposit balance remains. Consider this carefully before requesting cancellation.

Yes, winnings from free spins are credited as bonus funds with their own wagering requirements, typically 35x the free spin winnings. Free spins usually have a 7-day validity period and must be used on specified games. Check individual offer terms for specifics.

A promo code is an alphanumeric code that activates specific bonuses. Enter it in the "Promo Code" or "Bonus Code" field during registration or in the deposit form. Codes are case-sensitive. Check our promotions page or marketing emails for current valid codes.